Nowadays, video streaming platforms are going for an ad-based model along with subscriptions. Many platforms do this to make the price reasonable for the users. Paramount Plus shows you ads in different formats when playing some content. Well, this is not the annoying part, but Paramount Plus getting stuck on the ad screen is.
A similar issue has been faced by many users using the platforms. Users have confirmed that the screen gets stuck on the ad when playing some content and they cannot get past it.
How to fix the Paramount Plus screen stuck on ads?
If you are facing a similar issue with Paramount Plus then we will be helping you fix it. We will be listing all the troubleshooting solutions to fix Paramount Plus stuck on ads.
1. Force Stop and Restart Paramount Plus
The first thing to do if you are stuck on the ad screen is force-stopping the app and then relaunch it. Relaunching the Paramount Plus app after force-stopping it will refresh all its background processes.
If the issue is due to bugs with the background processes of Paramount Plus then a simple relaunch will fix it. Here’s how to go ahead with it on different devices-
Android
- Swipe down from the bottom of your screen and hold at the middle to open the Recent Apps menu.
- Now, swipe up on the Paramount Plus app to close the app.
- After this, open the app drawer.
- Long press the Paramount Plus app icon and tap on the i button.
- After this tap on Force Stop to force stop the app.
- Once done, relaunch the Paramount Plus and see if you still get the issue.
Note- If you use navigation buttons instead of the full-screen gestures then open the recent apps menu using the navigation button.
iOS
- First head to the home screen of your iPhone or your iPad.
- Now, swipe up from the bottom of the screen to the middle and hold. This will open the Recent Apps menu. If your iPhone/iPad has a home button then double-press the button instead.
- Look for the Paramount Plus app on the menu and swipe up on it to close it.
- After this, relaunch the app and try playing content again.
2. Check your Internet
Every OTT app on the internet needs stable internet to have a smooth and stable content viewing experience. You need to check your internet speed to see if that’s disrupting your viewing experience on the Paramount Plus.
There are many tools to check your network’s stability, but we suggest you go for SpeedTest or Fast.com. Check for ping, upload, and download speed. If the internet is fluctuating then here are a few tips for you to try-
- Close all the apps running in the background.
- Turn off the VPN or proxy if you are using any.
- If you are using a router for the internet, then ensure it’s not covered by something and the antennas are upright.
- Go for a 5Ghz network bank if your device and your router support that.
- No need to crowd your network with the devices you aren’t using. Disconnect all the unused devices from the router.
- Ensure there’s no obstacle between the router and the device.
- If you have range issues, go for a Wi-Fi extender or bring your device close to the router.
- Switch to a better speed plan by contacting your ISP.
3. Check Paramount Server
Every company relies on its servers and when the servers go down, users will start experiencing problems like this. Generally, the servers go under routine maintenance during which the company will resolve all the technical issues with the server. This ensures the server performs well in the long run.
If Paramount Plus servers are under maintenance or down for some reason then you may encounter this ad issue on the platform. For this, you need to check if there are any server outages with Paramount Plus. There are many online tools to check server outages, but the one that we recommend using is Downdetector.
Visit the Paramount Plus page on Downdetector and see if there are any issues with the Paramount Plus server currently. If the page reports any issues then probably wait for some time and the issue will get resolved on its own. Do note that it may take minutes and even hours sometimes for the servers to be up again.
4. Don’t Go with your Provider
Many TV and internet providers give lucrative offers to customers to make them stay on their network. These offers generally include subscriptions to services like Paramount Plus which generally lasts till the duration of your plan.
However, the subscription that you get through these providers can be the cause of the issue. If the Paramount Plus subscription is an add-on to your plan then you can ask the provider to remove it to lower your cost.
5. Update the Paramount Plus App
The Paramount Plus app must be updated to the latest version if you want to stream content seamlessly. However, if it is not then Paramount Plus may get stuck on ads. Check if any update is available for the app and if there is then install it on your device. Here are the steps to do so-
- Open Play Store if using an Android device, or App Store if using an iPhone or iPad.
- Search for Paramount Plus and open the relevant option from the search result.
- You should see the Update button for the app if any update is available.
- Tap on the Update button to update the app.
6. Reinstall the Paramount Plus App
Corrupted installation files can also cause this issue. If the app is not installed properly or you started facing the issue after the recent update on the app, then you can reinstall the app on your device. Here are the steps to do the same-
Android
- Tap and hold the Paramount Plus app, and then tap on Uninstall.
- After this, tap on OK to uninstall the app.
- Now, launch the Play Store and search for Paramount Plus.
- Tap on Install under Paramount Plus to install the app on your device.
- Launch the Paramount Plus app and log in to your account.
iOS
- From the app screen, touch and hold the Paramount Plus app.
- Now, tap on Remove App. Then tap Delete App to uninstall the app.
- On your iPhone/iPad, head to the App Store.
7. Use the Paramount Plus Website
If you are facing issues, particularly with the Paramount Plus app then you can simply switch to their website to stream the content. First, check if you face the same issue with the Paramount Plus app on other devices or not. If the issue is encountered then you can visit the Paramount Plus website.
Simply, head to their website using the link given and sign into your Paramount Plus account. Once logged in, you will see a catalog of all the movies and TV shows you can watch; click on the one that you want to stream. You will be able to stream the content without being stuck on the ad screen now.
8. Go for Premium
The basic plan (Essential Plan) brings in a lot of ads when streaming content on Paramount Plus. To avoid ads you can go for the Premium subscription instead of the Essential one.
The Premium plan has fewer ads, significantly less than the Essential Plan. Fewer ads means there are fewer chances of getting stuck on the ad screen.
Conclusion
Though now a common issue, many users have reported Paramount Plus being stuck on ads. If you are stuck on the ad screen and keep facing the same issue again and again when trying to play some content then you are on the right guide. The above steps should help you fix this issue without much of a hassle.